Rethinking Change Management: From AI-Enabled Change Sentiment to Strategy

Rethinking Change Management: From AI-Enabled Change Sentiment to Strategy

Bio

Pauline Melnyk

Head of Melnyk Consultancy. Master of Change Management with extensive executive coaching and change leadership experience. Focus: making the human side of change actionable for leaders.

Tim Morton

Co-Founder, Prompta AI. Change leader with deep experience enabling large-scale transformations and M&A integrations. Focus: using sentiment as a leading indicator and turning insight into action.

Description

Traditional change efforts often discover resistance too late—after adoption stalls and rework becomes expensive. In this session, we’ll make AI-enabled change tangible: what it looks like, how “listening at scale” works, and how to turn sentiment into targeted interventions. Expect anonymized examples, practical templates, and a lightweight insight-to-action sprint you can apply immediately. Who it’s for: change practitioners, project/program leaders, HR/OD partners, and people leaders supporting adoption.

You’ll walk away with

• A lightweight insight-to-action sprint template you can run inside your existing change plan.
• A practical workflow for turning open-text sentiment into targeted interventions (and remeasurement).
• Examples of leading indicators and actions across the change curve (including segmented signals within privacy thresholds.

Key Learning Objectives

• Identify four “visibility gaps” that cause change efforts to react late (too late, too small a sample, too generic, too report-heavy).
• Describe what AI-enabled change looks like in practice (inputs, outputs, workflow).
• Use sentiment as a leading indicator and translate it into targeted interventions.
• Run a lightweight “insight-to-action sprint” and remeasure movement to update the change roadmap.